Technology Excellence/Digital Marketing Senior Consultant - National Advisory Spark

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Technology Excellence/Digital Marketing Senior Consultant - National Advisory (Spark)
Deloitte
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Details
Posted:
20-Feb-22
Location:
Phoenix, Arizona
Salary:
Open
Internal Number:
16650260
Senior Consultant - National Risk & Financial Advisory Technology Excellence (Spark)
As part of the Risk & Financial Advisory Commercial Office's Technology Excellence team, Spark is a strategic initiative that creates digital assets and experiences to help client service professionals to be successful in positioning our solutions and technologies in the marketplace. It combines innovation, technology, storytelling, visual design, functional interaction, and creativity to develop experiences that position our solutions and technologies with our clients - through exploration, immersion, and collaboration.
As a member of the team, you will participate in the design and development of client-facing digital experiences - and other related assets and collateral - working closely with US (onshore) and India (offshore) team members and stakeholders from the business. You will work in conjunction with - and in support of - an Experience Lead toward the development of digital sales experiences. You will actively engage and support throughout the development process - aligning with the solution and technology teams on objectives, discovering and developing the relevant components of the experience, bringing the experience to life through thoughtful visual design and interactive functionality, and supporting the solution and technology teams to adopt and operationalize the experience. A successful team member is a self-starting, enthusiastic, and quick learner; a team player who can add value in operational, creative, and administrative tasks; and versatile and adaptable to easily move amongst tasks and priorities.
Work you'll do
The Senior Consultant role will give you a unique opportunity to work with a wide array of solution leaders and team members to build and develop experiences that help position us in the market - allowing our external clients to better understand and become excited about how Risk & Financial Advisory's solutions and technologies can address their unique challenges and opportunities. Specific responsibilities of the Senior Consultant will include:
Communicating (verbal, written, virtual, video) regularly and heavily with US and India team members to review and complete work
Participating actively in all aspects of the development of high quality and consistent immersive experiences for Risk & Financial Advisory's solutions and technologies
Supporting the Experience Lead with all tasks associated with experience development - in close collaboration with the solution and technology teams as well as the Spark onshore and offshore team members - from conceptualizing and developing the experiences, to coordination with the design and functionality teams, to finalizing the experience build, to effectively transitioning the experience to the solution teams
Demonstrating strong storytelling abilities, including the ability to brainstorm and present ideas that translate solution or technology key objectives into a story that will bring the experience to life for our solution and technology teams - and, ultimately, our clients
Participating in creative working sessions and design reviews with onshore and offshore team members to develop a clear visual identity (design and functionality) to convey the purpose and connection to the overall project objectives
Supporting the Experience Lead in all interactions with: solution and technology team leadership (in setting overall objectives and obtaining buy-in at key points), solution and technology team point(s) of contact (in leading through the day-to-day experience, content collection, and design development), and Spark team members (onshore and offshore resources working together to bring an experience to fruition)
Thinking creatively and independently with the judgment to know when to bring in others for help or consultation
Juggling multiple projects and workstreams simultaneously
Escalating issues to the Experience Lead or the Spark Team Lead, as required, to keep projects on track
Supporting special projects as the Spark strategy and priorities continue to evolve
Working collaboratively with a highly creative, innovative, and motivated team
Exploring net-new or new use cases for existing cutting-edge digital experience tools and technologies
The team
The Spark team sits within the Risk & Financial Advisory Commercial Office as part of the Technology Excellence pillar and is primarily focused on positioning Risk & Financial Advisory's solutions and technologies with our clients. This includes working closely with leaders, solutions owners, and engagement teams to help them best position solutions and technologies with our clients. We work with a strong sense of camaraderie towards collective success, use creative brainstorming to deliver ever-growing value to the business, and share a deep commitment to excellence.
We are entering our sixth year and have a bold strategy. We are looking for talented, innovative, creative, and hands-on professionals who thrive in highly collaborative team environments and can also work on projects independently, as required.
As the ideal candidate, you will be a high-performing professional with strong interpersonal skills, project management capabilities, team collaboration and development skills, and a passion for creating innovative, dynamic, unique experiences for our solution, technology, and account teams. The ability to constructively work with our solution and technology teams is a must. You will be comfortable asking for help, have a strong team orientation, and will prioritize team effectiveness and success above individual recognition.
Qualifications
Required:
Minimum of 2-4 years direct experience serving clients by delivering solution or technology services - or similar time and experience working in a commensurate role in supporting the development of immersive and engaging experiences
Professional experience that demonstrates an ability to be strategic in supporting the planning, management, and execution of projects while at the same time being able to think creatively, tell a story through words and visual design, and keep innovation at the forefront
An ability to articulate your ideas and negotiate with stakeholders, often those senior to you, to embrace new and unorthodox ideas
Strong executive presence and communications capabilities - including a comfort with regular written and verbal communications
Solid project and time management skills
Good client relationship management capabilities
A self-starter with a demonstrated ability to switch between working independently and working as part of a supportive team
Manage risks, knowing what and when to escalate issues to leadership
Experience and flexibility working closely with onshore and offshore team members and across time zones
Must be legally authorized to work in the United Stated without the need for employer sponsorship, now or at any time in the future
Ability to travel up to 10% (While 10% of travel is a requirement of the role, due to COVID-19, non-essential travel has been deferred until further notice)
Preferred:
Strengths in working with technology - both Risk & Financial Advisory's technology solutions and/or interactive and engaging immersive technologies - is a plus
Interest and experience with analytical methods and tools, including data visualization, are desirable
Interest in sales and/or marketing is a plus
Visual design experience and/or interest is a plus
Experience working as part of an offshore delivery center is desirable

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