Outreach Case Coordinator - Denver Police Department

Profile

Job Description
About Our Job
Outreach Case Coordinators work with families and individuals who are facing acute and long-term challenges and need services from more than one community agency. The goal is to work together to ensure families and individuals are safe, healthy and can thrive.
Outreach Case Coordinators work with police-led initiatives that work with individuals referred by Denver Police Department co-responders, the Homeless Outreach Team (HOT), LEAD, Citywide Impact, STAR, and social referral to address specific situations regarding individuals facing elevated levels of risk, and develop immediate, coordinated, and integrated responses through mobilization and resources.
This initiative model mobilizes resources already in place to address specific situations to improve long-term outcomes. Outreach Case Coordinators assist with the reduction of demands that are currently borne by the criminal justice system, health systems, and families by more effectively applying the capacities of area partners and our police resources.
Outreach Case Coordinators are routinely immersed with Denver Police Department, Human Services, HOST, Solution Center, Denver Health, Youth Services, Supportive Housing, The Mental Health Center of Denver and G.R.I.D.
Job responsibilities include: Works conjointly with Denver Police Department to serve vulnerable populations and communities with necessary resources.
Conducts intake interviews with vulnerable or at-risk clients to determine eligibility for services.
Reviews client information including applications for services, financial records, employment history, social and family history, criminal history, and current and previous services received.
Performs client risk and needs assessment based on intake information and determines the appropriate services and/or programs needed by the client.
Works with clients to develop an individual service plan, including formulating goals with associated timelines and identifying community agencies and resources available.
Engages in on-going coaching, problem-solving and facilitation with clients to resolve immediate or recurring problems and barriers to receiving and/or participating in services or programs
Monitors eligibility for services by ensuring clients are following through with their agreed-upon responsibilities.
Performs crisis intervention as needed for clients who have an immediate need for services due to unforeseen circumstances where the client's safety is in question.
Mobilizes and provides on-site services to clients as needed, including supplies, forms, or resources are available in an insured motor vehicle to quickly arrive on-scene as situations and needs warrant and may canvass for proactive outreach in the community.
Monitors and tracks client's participation and follows up on any problems or issues that arise.
Authorizes immediate support services such as transportation assistance, childcare, clothing and hygiene needs, food vouchers, animal care services, and other services.
Maintains and updates files and databases by recording client contacts and coordinates and maintains records to comply with federal, state, and local requirements or regulations.
Builds professional relationships and partnerships with outside community resources, service providers and other counties.
Facilitates the delivery of services to ensure expedited and continued services and resources for client to succeed.
Performs outreach, presentations and in-service training sessions to outside service providers, vendors, community organizations, program partners, and/or other counties to ensure the ongoing building of knowledge about clients weakness or strengths and to ensure services are readily available and accessible when needed.
Facilitates the assistance of transportation needs to families and individuals through established resources, increasing the opportunity to maximize time and assistance efficiently.
About You
Our ideal candidate will have: Moderate experience working in the criminal justice field.
Excellent communication skills.
Attention to detail is essential.
Excitement and passion to make an impact with the communities.
Ability to be flexible and adaptable to changing processes.
Patience and empathy
Strong problem-solving skills.
Solid knowledge, understanding and application of Microsoft office products including Word, Excel and Outlook.
Manages own time and deals with stress effectively.
Strong ability to multitask.
We realize your time is valuable, so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
Experience Requirement: Four (4) years of experience performing intake including assessing and identifying client strengths and needs and providing referrals for assistance.
Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement.
License/Certifications: By position, requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment
About Everything Else
Job Profile
CA2668 Outreach Case Coordinator
To view the full job profile including position specifications, physical demands, and probationary period, click here
Position Type
Unlimited
Position Salary Range
$21.70 - $32.55
Starting Pay
$25 an hour
Agency
Denver Police Department
The **MEMBERS ONLY**SIGN UP NOW***. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click here
for English or here
for Spanish.
Job Address
Denver
Colorado
United States
View Map
About **MEMBERS ONLY**SIGN UP NOW***.
The secret is out: Denver is the nation's top place to live, work, and play. Being the best place to live isn't easy; maintaining such a reputation means we need the best people working for the residents of Denver. People who want to make a difference; people who want to give back; people who want to be at the heart of this city and have a hand in creating our future.
When you join us, you will employ your unique skills to do important and meaningful work critical to the success of both your organization and the city as a whole.
Be a part of the city that you love. #WhereDenverWorks
Employer Profile

Company info

Sign Up Now - MarketingCrossing.com