Digital Customer Experience Manager Web Design

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Job Information

Tyson Foods

Digital Customer Experience Manager – Web Design

in

Springdale

Arkansas

At Tyson Foods, the safety of our team members is our top priority. For that reason, successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required to enter Tyson facilities.

En Tyson Foods, la seguridad de los miembros de nuestro equipo es nuestra principal prioridad. Por esa razón, los solicitantes seleccionados para este puesto deben estar completamente vacunados contra COVID-19 como condición de empleo. Se requerirá la verificación de la vacuna para ingresar a las instalaciones de Tyson.

Job Details:

Digital Customer Experience Manager – Web Design What does a Website Design Manager do? You are responsible for managing our customer facing websites. You must have a continual process improvement and UX design mindset with a strong understanding of conversion rate optimization (CRO) on marketing landing pages . Website managers are expected to have meticulous attention to detail, outstanding problem-solving skills, and fantastic project management skills. To ensure success, a website manager must display an excellent understanding of content management systems (CMS) like Adobe Experience Manger and technology infrastructures using CSS, Firewalls, IDS/IPS, Web-Proxy, and Security Audits. You must be comfortable troubleshooting websites, organizing and executing site updates, and constantly improving the User Experience (UX) on site. Responsibilities

Plan, implement, manage, monitor, and upgrade the Tyson Foodservice websites.

Manage website updates, taxonomy, and content edits/add/deletes in support of business, marketing and product initiatives.

Build wireframe designs to communicate and rationalize site UX consistent with documented customer journey maps and desired CX.

Work with DCX leadership to ensure full funnel connectivity and conversion optimization.

Respond to and troubleshoot all website issues.

Manage day-to-day break/fix issues.

Ensure that the website is protected by collaborating with IT to enable the appropriate security measures.

Understand HTML, CSS and JavaScript code.

Conduct content audits to eliminate redundant and/or duplicate information.

Implement and optimize appropriate website content aligned with the organization’s strategy, aligned to digital best practices.

Ensure website quality and efficiency by conducting regular test plan and testing/QA of all new pages before go-live to check for quality and responsiveness across devices.

Improve the User Experience (UX) of the website regularly.

Collaborate with marketing leadership to ensure that the website aligns with brand strategy and meets the organization’s standards.

Create strategies to grow subscriber base, web traffic metrics and conversion rate across key marketing landing pages.

Ensure full compliance on the website with all laws and regulations.

Keep up-to-date with industry best practices and monitor competitor websites.

Requirements

BS/MS degree in marketing, graphic UX design, or related qualification.

3 years of work experience as a website manager.

Expert knowledge of Macromedia suite, Adobe suite, Content Management Systems (AEM preferred), and W3C Web standards.

Proficient in JIRA or a similar project tracking software for managing web updates

Highly proficient in HTML5, XHTML, CSS3 design, cross-browser and cross-platform compatibility, firewalls (functionality and maintenance), Access, mySQL and JavaScript.

Great understanding of conversion rate optimization (CRO) of landing pages

Knowledge of Adobe range of products including XD, Photoshop, Illustrator, InDesign, Acrobat and Dreamweaver

Ability to troubleshoot website issues in a fast-paced environment.

Strong attention to detail with an analytical mind and outstanding problem-solving skills.

Fantastic time management skills with the ability to multi-task.

Ability to discuss and explain design options

Ability to wireframe

Detail oriented

Quarterly travel required typically 4 corporate visits a year, additional site visits may be required as business needs arise. #LI-BS7 #Arkansas #Missouri #Oklahoma

Relocation Assistance Eligible:

No

Work Shift:

1ST SHIFT (United States of America)

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here (https://www.tysonfoods.com/sites/default/files/2020-07/CCPA applicant notification.pdf) .

At Tyson Foods, the safety of our team members is our top priority. For that reason, successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required to enter Tyson facilities.

Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations.Join us on the journey.

At Tyson, we are raising expectations for how much good people can do. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy!

We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business.

We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work.

To learn more about our culture, please read Our Purpose (http://www.tysonfoods.com/who-we-are/our-story/purpose-values) .

Tyson Foods, Inc. is an Equal Opportunity Employer. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact (479) 290-5000 for further assistance.

Company info

Tyson Foods, Inc.
Website : https://www.tysonfoods.com/