Senior Market Research Professional Remote

Profile

Job Information

Humana

Senior Market Research Professional (Remote)

in

Charlotte

North Carolina

Description

Humana's Corporate Marketing Organization is looking for a Senior Market Research Professional to join the Market Research team working remote anywhere in the US. The goal of the Market Research team at Humana is to discover and illuminate insights into market conditions and customers' wants and needs to reduce risks and maximize opportunities for Humana, all in service of improving the health of the people we serve.

Responsibilities

As the Senior Market Research Professional, you will work with marketing partners and the lines of business to define a learning agenda and key strategic insight needs. You will play a pivotal role in insuring that the business teams understand and hear the voice of the customer and other key stakeholders.

Key Actions & Role Responsibilities

(per each project)

Determine the key business questions to be answered

Scope the right research audience

Secure research sample

(if not using a panel)

Selection of the appropriate vendor from our approved set of research partners

Partner with the vendor to identify the best research methodology

Gain approvals and alignment on research instruments including legal and compliance

Project manage the vendor through the research

Vendor conducts data analysis and provide initial report

Senior Market Research Professional works in conjunction with the vendor to deliver a final report focused on true insights and direction to the business)

Present insights to all stakeholders

In this role, you may also assist other researchers on the team in larger, more complex projects and assignments. Budget management and tracking as well as other research operations may also be assigned.

Required Qualifications

Bachelor's Degree in Marketing, Market Research, Data Analytics, Communications or Business

5 years of Marketing research experience in both qualitative and quantitative projects

Understanding and experience with a variety of research methodologies

Project Management experience

Ability to take data and turn it in to a compelling story through insight, data visualization, etc

Strong presentation skills and experience communicating complex and functional strategies to senior management

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Ability to moderate qualitative groups or sessions

Experience working with diverse research groups such as Multicultural, Low Income and Disabled

Master's degree or other graduate degree

Experience in the health insurance industry

Additional Requirements

Covid-19 Vaccine/Testing Requirement

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

Provide proof of full vaccination OR

Commit to weekly testing, following all CDC protocols, OR

Provide documentation for a medical or religious exemption consideration

This policy will not supersede state or local laws. Requests for these exemptions should be submitted at least 2 weeks prior to your scheduled first day of work.

Work at Home/Remote Requirements

Must ensure designated work area is free from distractions during work hours and virtual meetings

Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required

Travel

Based on current guidance from the CDC, local and state governments, and Humana leadership related to the coronavirus (COVID-19) outbreak have extended travel restrictions until further notice. The policy will be reassessed as the situation warrants. Once these restrictions are lifted this role may require approximately 25% travel oversee in-person research and participate in quarterly in-person team meetings.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com