Senior Marketing Specialist

Profile

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for assisting Sales and Marketing management utilizing communications and advertising materials to effectively present the Company's products and services to customers and prospects. Meets with appropriate Sales and Marketing colleagues to discuss communication needs. Researches and develops supporting marketing materials and presents recommendations to Marketing leadership or internal committee. Serves as a liaison to Care and Field Operations Departments. Provides daily status of projects, deadlines and performance to management. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. This customer-acquisition centric position manages cross-departmental relationships internally and externally to drive Xfinity brand awareness and Keystone customer growth in existing and edge-out (Smart Market Expansion) markets.

Job Description

Core Responsibilities

Researches, writes and develops supporting marketing materials and presents recommendations to Marketing Manager or internal committee.

Reviews literature pertaining to the current marketing project and previous marketing materials used in the assignment area.

Acts as a point of contact for questions on department communications materials.

Provides leadership and oversight to lower-level Marketing Specialists.

Collect materials of competitive companies in the field.

Assists in translating business needs into analysis designs providing insight, knowledge and understanding of customers, products and industries.

Helps to build reporting to measure success of Marketing programs.

Use Product Experience Center (PEC) for product demos and education

Ensure PEC elements are maintained and in working order

Conduct Product Huddles and Training (virtual and in-person)

Research and report on competitive activity and trends

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Able to work nights and weekends, variable schedule(s) and overtime as needed.

Other duties and responsibilities as assigned.

Employees at all levels are encouraged to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Promote the customer experience - think and act in ways that put our customers first, give them digital options at every touchpoint, and make them promoters of our packages.

Know your stuff - be product ambassadors, tenacious learners, hard-working users and encouraging advocates of our innovative technology, especially our digital tools and experiences.

Win as a team - make outstanding things happen by working together and being open-minded.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Get results and drive outstanding growth.

Respect and promote diversity and inclusiveness. Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.What are the BENEFITS of Comcast?

Development, Mentoring and Advancement Opportunities

Paid Vacation and Parental Leave!

Employee Resource Groups

Day 1 Medical/Dental/Vision Insurance

401k Matching and Employee Stock Purchase Plan

Discounted Services (reside in the footprint)

Many more benefits and perks!

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com