Marketing Community Engagement Professional

Profile

Job Information

Humana

Marketing Community Engagement Professional

in

Tallahassee

Florida

Description

The Community Management Professional 2 cultivates the organization's social community through community advocacy programs and active engagement with community members. The Community Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

This position is a combination remote work at home and field facing position that requires about 50-75% travel surrounding Leon County Florida area. Please review full job description to learn more.

Responsibilities

The Community Management Professional 2 builds visibility and credibility of organization's products and services throughout community via chats, posts, and interactions.

Role Overview:

Strategizes methods to scale communities and drive greater connections among community members. Engages new community members.

Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.

Must be passionate about contributing to an organization focused on continuously improving consumer experiences​

Goal-oriented, and a team player

Follows established guidelines/procedures.

Required Qualifications

Bachelor's degree or 6 years of experience working in a community serving organization, healthcare or government programs serving Medicaid beneficiaries or vulnerable populations

Proficient in general administration and data management systems

Knowledge of and ability to navigate community resources

Ability to manage multiple priorities in a fast-paced environment

Comfortable Public Speaking

Strong knowledge of CBO/FBO operating structures, SDOH and health equity

Understanding of marketing, social media and public relations and its connection to a field-based role

Additional Requirements / Adherence

Work Style:

Combination remote work at home and travel within local region

Location:

Tallahassee (Leon County) or along the boarding counties within reasonable driving distance

Hours:

Monday through Friday 8:00 AM to 5:00 PM Eastern Time and be flexible due to the needs of the business

Travel:

50-75% travel to onsite locations attending events to communicate with members, and organizations. Throughout multiple counties.

This position must be willing to commute through multiple surrounding counties.

Occasional overnight and weekend stay only as needed to meet business needs.

Leader will discuss schedule modifications as overnight

and weekend

needs apply.

Driver's License, Insurance, and Automobile Policy

Must have a valid driver's license with reliable transportation and the ability to travel within the state of Florida, as required

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership

Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Covid Policy

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Preferred Qualifications

Florida Health Insurance License

Background in marketing, community outreach, education and/or nonprofits

Experience in supporting Medicaid health plans and/or underserved populations

Familiarity with Florida geography and culture, particularly the assigned territory of this position

Bilingual English and Spanish/Creole

Additional Information

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Modern Hire Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a Modern Hire Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

#LI-KK1

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com