Transportation Resources Coordinator

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PROGRAM DESCRIPTION

The Commute & Transportation Services team manages transportation

planning and transportation demand management (TDM) programs for a large Puget Sound campus and corporate office facilities across North

America. The team is dedicated to providing employees with a variety of

innovative transportation options that reduce their reliance on driving

alone.

JOB SUMMARY

The Transportation Resources Coordinator will be an integral part of a

best-in-class, employee commute program for a large corporate client.

This position will work closely with internal team members and other

stakeholders to manage all front-line communications related to employee commuting, contributing to the program’s overall goal of reducing

drive-alone commute trips.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Develop communication best practices for effectively communicating commute options to employees.

Become a Subject Matter Expert (SME) on various commute modes and options available to employees.

Respond to high-visibility escalations in a fast-paced and demanding environment.

Think critically and develop process improvements that help drive continuous program improvement.

Respond to a high volume of email requests for information and commute assistance.

Create individualized commute plans for employees.

Develop and maintain comprehensive, accurate, and coherent intranet content and other communications.

Distribute transit passes and parking fobs to employees according to established

processes. Use Microsoft Excel and other tools to track critical pass

and fob data, and make recommendations based on that data.

Lead and develop elements of an employee engagement program, including

transportation fairs, tabling events and marketing collateral.

Partner with internal teams to understand and communicate all commute-related

benefits and subsidies. Develop creative ways to disseminate information and ensure employees are aware of their benefits.

Develop an understanding of WageWorks and other commute benefit platforms and

ensure content integration with client systems and platforms.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform

each essential duty satisfactorily. The requirements listed below are

representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Enthusiasm for / interest in sustainable transportation

Bachelor’s degree in English, Communications, Marketing, Business, Sustainability, or a related field

2-3 years of experience, not including internships or coursework, working

in a corporate environment where relevant skills can be demonstrated

Demonstrated ability to draft timely, clear and professional communications

Excellent client / customer service skills and experience working in a corporate customer service environment

Ability to proactively identify process and program improvements and make recommendations

Ability to juggle multiple projects simultaneously

Excellent organizational and time management skills

Intellectual curiosity and a desire for continuous improvement

CERTIFICATES AND/OR LICENSES

None

COMMUNICATION SKILLS

Excellent written and verbal communication skills.

Ability to provide efficient, timely, reliable and courteous service to customers.

Ability to effectively present information.

Ability to lead short but effective meetings

Ability to communicate with and influence senior management

FINANCIAL KNOWLEDGE

Requires general knowledge of financial terms and principles. Ability to

calculate intermediate figures such as percentages, discounts, and

commissions.

REASONING ABILITY

Ability to comprehend, analyze, and interpret complex documents. Ability to

solve problems involving several options in situations.

OTHER SKILLS AND/OR ABILITIES

Intermediate proficiency in Microsoft Office Suite

ADDITIONAL SCOPE OF RESPONSIBILITY

Decisions made with thorough understanding of procedures, company policies, and

business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment

may cause short-term impact to co-workers, supervisor, and the Client.

Must reflect the CBRE RISE values (Respect, Integrity, Service,

Excellence) in all daily working practices.

US Company Profile

About CBRE (NYSE: CBRE): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 90,000 professionals provide exceptional outcomes for clients in over approximately 480 offices worldwide.  When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit cbre.us.

Company info

Inspection & Valuation International, Inc.
Website : http://www.ivi-intl.com/