Manager Affiliate and Etail Marketing

Profile

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Manager, Affiliate and Etail Marketing role will be responsible for strategy and execution of our third-party Etail sales channel, managing day to day relationships and partner integrations as well as unified work on the Xfinity Residential and Xfinity Mobile Affiliate programs. This individual will help shape program strategy to deliver maximum sales potential, in addition to leading new program initiatives. They will be expected to strengthen existing relationships, ensure compliance across third party partnerships, and maintain a strong handle on reporting/analytics to identify areas of opportunity. The role will present exciting opportunities to inform key strategy and meaningful business decisions for a growing channel. Our ideal candidate is an entrepreneurial, driven performer with experience in partnerships, sales and marketing, compliance requirements, platform integrations, communications, and the ability to draw conclusions and build strategy derived from data. The candidate will have experience with maintaining third party API integrations and can meet the role with a marketing and technology mindset, along with managing a product roadmap. Collaboration in this role is critical, managing various stakeholders both internal and external to the business. This role will act as a partnership subject matter expert, with significant exposure across the organization.

Job Description

Core Responsibilities

Assist in growth strategy and execution to drive acquisition, conversion, and efficiencies in our third-party Etail channel

Manage day to day partner communication and operations with our third- party Etail channel

Manage and support hybrid work that aligns with both Etail and digital affiliate programs

Identify test & learn and overdrive opportunities to evolve existing partnership

Lead API integration and optimizations with third- party partners and maintain regular health checks

Run audits to ensure all partners are meeting brand standards in their online presence and collaborate with internal cross-functional teams (ie. brand, ecommerce, search) to align with corporate messaging and merchandising opportunities

Uphold compliance requirements for third party call center agents

Govern the SERP for prohibited activity as it pertains to our programs and overall brand

Independently represent the team to internal clients and stakeholders

Develop and present PowerPoint slides on program performance

Respond to customer escalations

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

Other duties and responsibilities as assigned.

Education and Experience

Education Level - Bachelor's Degree or higher

Field of Study – Marketing, communication, advertising, business, or related field

Experience – Generally requires 5 years of related experience

Other Specific Skills

Skilled at developing and maintaining strong relationships with leaders, team members, and cross-functional partners across the organization

Expert-level competence in the core MS Office suite, particularly MS Excel (formulas, functions, charts, and pivot tables) and PowerPoint

Ability to handle and prioritize multiple projects while maintaining acute attention to detail in a fast-moving environment

Strong project management, presentation, and communication skills

Hard-working, willing to learn, and eager to be part of an enthusiastic team

Communicate effectively and efficiently via phone, email and direct contact

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com