Salesforce Manager

Profile

***The location for this position is virtual/remote***

Hilton Supply Management (HSM) is the largest global hospitality-focused organization that supports our brands, owners, and operators. With 6 billion dollars of spend influence and over 2000 suppliers, this function has transformed how supply chain and procurement adds value to the hospitality industry. HSM is a strong partner to all our brands, helping influence and drive programs with unique and distinctive products and services. HSM is proud of its diverse and skilled team members worldwide that also give back to the community by supporting aggressive sustainability, supplier diversity, and responsible sourcing goals.

What will I be doing?

Working with the Senior Manager, Supply Management Technology Platforms to lead all aspects of Salesforce environment-related projects and initiatives. The role is accountable for architecting, developing, and maintaining HSM’s Salesforce environments, including integrations between Salesforce and HSM Data Warehouse, websites, and other applications. The position requires knowledge of configuring and customizing Salesforce features and functionality, such as workflows, flow, process builder, and APEX. You will work closely with business end users, the database team, the ETL team, website developers, business intelligence developers, and third-party Salesforce implementation vendors. The role will own optimizing existing codebase and system architecture, with a focus on adding new Salesforce system capabilities, improving operational efficiency, and using Salesforce technology to drive Sales and Revenue Growth for HSM!

To be successful in this role, you will:

Develop and maintain custom applications, customizations, and integrations using Apex, Visualforce, Lightning Web Components, and Salesforce development tools

Design and implement data models, security models, and automation processes

Work with internal partners to understand requirements, build functional design documentation, and develop technology solutions that align with business goals

Work with external partners to lead vendor relationships, define project requirements, and ensure project results meet expectations

Conduct unit, integration, and performance tests to ensure quality and reliability

Document technical designs, processes, and procedures

Troubleshoot and debug issues

Stay current with platform updates, releases, standard methodologies, and find opportunities to incorporate new features and technologies into existing applications

What are we looking for?

The success in this role will demonstrate itself through the following attributes and skills:

Ability to lead multiple projects/Team Members simultaneously; prioritization; and communicating effectively throughout

Experience leading development and implementation of solutions in an enterprise environment

Hands-on experience building Lightning Web Components and Expert-level knowledge of Service Cloud development, configuration, features, and architecture

Experience integrating Salesforce.com with external systems using the Salesforce.com API, as well as third-party REST-based APIs and integration tools (marketing automation, business intelligence, ETL)

Demonstrable ability to optimally incorporate metrics and dashboards within technology solutions

Accountable individual, who effectively communicates results and recommends improvements

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

Five (5) years of professional experience in Data Architect, System Integration, Technology Platform solutioning, or related field

Three (3) years of specialized development experience in various Salesforce environments (Sales Cloud, Marketing Cloud, Service Cloud, Experience Cloud, and Analytics Cloud)

Salesforce Development and Administrator Certifications

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

Project Management knowledge

Hospitality Industry experience

Supply chain management knowledge

What is it like working for Hilton?

The future of hospitality is bright at Hilton (https://www.hilton.com/en/): a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits (https://jobs.hilton.com/us/en/benefits) such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive (https://jobs.hilton.com/us/en/diversity-home2) environment for all. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of parental leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, travel insurance, a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $75,000-$110,000 and is determined based on applicable and specialized experience and location.Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE

Job: Supply Management, Procurement, Purchasing, and Receiving

Title: Salesforce Manager

Location: null

Requisition ID: COR013PW

EOE/AA/Disabled/Veterans

Company info

Hilton Worldwide
Website : http://www.hiltonworldwide.com