Multicultural Marketing Lead

Profile

Description

The Multicultural Marketing Lead position will serve as one of the key leaders on the Retail marketing team. The Medicaid Marketing Strategy Advisor creates the Medicaid marketing strategy for specified state contracts by identifying and leveraging deep consumer insights and is responsible for execution, and supervises a small team of senior professionals responsible for Medicare acquisition and member marketing campaigns.

Supervises our multicultural agencies to oversee and development and execution of multicultural marketing campaigns. This role also will own responsibility for liaising with external vendors and agencies (for example research agencies, brand agencies, media analytic partners) to ensure that their work meets the organization's strategy and business requirements, deadlines, and budget. Additional responsibilities include leading internal partnerships with analytic teams to help shape and measure the impact of our marketing efforts.

The Lead will exhibit outstanding independent judgment and decision making on complex issues regarding job duties and related tasks, and work under minimal supervision, to uses independent judgment to analyze variable factors and determining the best course of action to deliver on the marketing goals and objectives.

Responsibilities

Responsibilities include, but are not limited to:

Lead multicultural marketing and communication in coordination with the Medicare Segmentation Strategy business team

Analyze segment strategy, segment portfolio, prioritize audience targets and segment strategies to identify new needs and provide solutions

Serve as a central point of intake for segment management partners and work across the Retail Marketing team to execute key initiatives

Guide the creation and development of go-to-market plans leveraging CRM best practices in partnership with marketing colleagues, key internal business partners, and other cross-functional teams

Identifying opportunities and managing cross-functional team's development of analytics to inform marketing plans and strategies; then leading teams to use insights to develop strong marketing plans based on the unique needs of the markets

Deeply understand and evangelize prospect and member base insights- what attracts them to the brand / products, what engages them, what makes them stay, and what are their pain points

Master competitive understanding related to this space; understand emerging trends and macro environment

Establish and track key performance indicators and consistently report outcomes to key stakeholders

Required Qualifications

Bachelor's degree in Marketing, Communication or similar

5 years managing external agencies/vendors

8 years multicultural marketing

Outstanding, demonstrated project management skills

Strong, demonstrated skills measuring marketing campaigns and developing insights from data

Strong, demonstrated strategic skills and consulting skills

Marketing experience with a demonstrated ability of managing and prioritize a diverse set of projects

Ability to influence, and collaborate in a cross-functional environment

Excellent communication skills, written and verbal; able to communicate at all levels of an organization

The successful candidate will be an action-oriented, self-starter with strong organizational skills, who is thorough and demonstrates a lot of initiative and follow-through. This team player must be flexible, enthusiastic and demonstrate a willingness to learn.

Preferred Qualifications

MBA or other advanced degree

Experience working within an Ad Agency

Experience building compelling PowerPoint presentations for executive leadership

Prior Marketing Experience for a Fortune 500 company

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com