Company name
Comcast
Location
Harrisburg, PA, United States
Employment Type
Full-Time
Industry
Consulting, Sales, Marketing, Customer Service
Posted on
Aug 25, 2021
Profile
Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
No text available
Job Description
Base Pay: $12.59 per hour
Total Target Compensation: $20.28 (Base Pay plus Target Commission)
Annualized Base Commission: $42K
Store Address: PA - Harrisburg, 5094B Jonestown Rd
Responsible for promoting and selling Comcast products and services to
both new and existing customers while engaging with them in a retail
store location.
Communicate effectively with customers to inform them
of the features, benefits, and use of all products and services.
Educate and assist them on their purchase decision and offer the best
possible technology solution to meet their needs.
Explain and illustrate the advantages of their purchase decision and place an order on their behalf while they are inside the retail store.
Demonstrate strong customer-focused service, both on and off the sales floor, and transform every customer interaction into a positive customer experience.
Provide effective collaboration with other Comcast employee’s and exhibit strong skills in the areas of relationship- building and sales presentation.
Core Responsibilities:
Provide strong understanding and enthusiasm around technology,
especially around Comcast products and services. Maintain detailed
sales product knowledge, including competitive information.
Provide superior customer service with all customer interactions.
Evaluate customers’ potential product needs and make appropriate
recommendations.
Utilize retention techniques to proactively retain existing customers
from canceling service.
Meet or exceed sales quotas in an accountability-based culture.
Manage store inventory, process equipment transactions, and handle
high volumes of cash and other payment activity with a focus of
maximizing the customer experience.
Work in a fast paced, high-volume environment and, where applicable,
cover multiple store locations throughout the operating area; may be
asked to travel to other Customer Service Centers to offer additional
support.
Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Salary:
Base Pay: $12.59
Total Target Compensation (Base Pay plus Targeted Commission): $20.28
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.
Company info
Comcast
Website : http://corporate.comcast.com