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How to Get Good Results from Trade Show Participation-Part I

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A trade show is an excellent opportunity to meet your target market, build relationships, study competitors and their products, study responses to your products, make sales, generate leads, and, in general, increase product awareness. There are two phases of planning and execution involved with running a successful trade show: one starts long before the event, and the other involves what is to be done immediately before, during, and after the event. This article is divided into two parts. This part deals with what should be planned for and executed well before the actual trade show. The next article will discuss what to do immediately before, during, and after the trade show.

The First Steps to Take Before a Trade Show

1. Set overall goals: Many trade-show participation efforts fail because marketers set goals only after deciding which show to attend-or even much later than that. However, setting goals is the first step in effective trade-show participation. You first must define what you hope to gain by attending a trade show. Only then can you properly select the right show to attend and design a proper strategy. It is useful to draw up a list of general objectives, which many include the following:


  • learning about new market trends

  • getting to know more about the current market

  • getting to know competitors’ products and marketing strategies

  • refreshing relationships with existing customers

  • reestablishing relationships with former customers

  • creating relationships with prospective and new customers

  • introducing a new product

  • finding suitable intermediaries for distribution channels
2. Choose the right trade show to attend: Deciding on which trade show to attend is the second critical step in the process. Many organizations waste time and efforts with shows that do not match the characteristics of their marketing strategies, distribution channels, or selling styles. If possible, it is always better to attend a show in person to evaluate its marketing potential for your product. For your product or process, the right trade show must:
  • be well run and well attended

  • draw the kind of people who match your target market

  • exhibit products that are comparable to your products

  • generate high-quality leads

  • include your competitors

  • elicit considerable traffic
3. Obtain event information: Gather preliminary information on the events, including show timings, rental fees, statutory obligations, miscellaneous fees, amenities, a map of booth locations, availability of special equipment, and local resources available for the construction, maintenance, setting up, and tearing down of booths and displays. Other vital information includes hotels, where other participants will be staying, available accommodations close to the trade show, and transportation facilities and costs.

4. Get a good location and book the booth early: Ideally, this step should come right after setting up the budget, but sometimes, budgeting can be a time-consuming process, and you cannot wait. Booking a booth in a good location is fundamental to your success and must be done as early as possible.

5. Set up the budget: Develop a budget that will cover the costs of travel, promotional materials, freight, booth space, incidental expenses, etc.

6. Announce your participation to the world: Once you have booked a booth, start advertising your participation well in advance. Use every means possible within your budget to generate goal-oriented attendance. Some common techniques include:
  • Sending messages to current customers as early as possible and continuing to send them until the show begins

  • Sending messages to prospective buyers requesting their attendance at your booth

  • Putting your advertisement in a noticeable position on the trade show information

  • Putting PR notices on local radio or TV stations

  • Putting up special bulletins on your website

  • Taking advantage of any other advertising opportunities offered by the show’s organizers

  • Advertising at local hotels that will be accommodating participants
These are the first steps to take before attending a trade show, and these steps must be taken as early as possible. These steps may seem simple enough, but failing to implement them effectively, or on time, can turn your trade-show participation into a wasted effort that fails to deliver your objectives.

Works Cited:

Deep, Sam and Lyle Sussman. Close the Deal: Smart Moves for Selling. Cambridge, MA: Perseus Publishing, 1999.

Vanderleest, Henry W. "Planning for International Trade Show Participation: A Practitioner's Perspective." SAM Advanced Management Journal 59, no. 4 (1994).
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